PRIVACY POLICY

1. GENERAL

1.1 Acceptance of this Privacy Policy

Your use of www.swasticanvas.com constitutes your acceptance of this Privacy Policy and the practices described herein.

If you do not agree with this Privacy Policy, please do not use the Website or provide personal information to us.

1.2 Commitment to Privacy

Swasti Canvas respects the privacy of its users and is committed to safeguarding personal information while providing a secure and useful online experience.

1.3 Information Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, users should understand that transmission of information over the Internet cannot be guaranteed to be completely secure. While we make reasonable efforts to protect information, we cannot guarantee absolute security of information transmitted through the Website.

1.4 Relationship with Other Policies

This Privacy Policy forms part of the terms governing your use of the Website and should be read together with our Terms & Conditions and other applicable policies.

2. INFORMATION WE COLLECT

2.1 Traffic and Technical Information

When you visit or use our Website, certain technical information may automatically be collected, which may include:

• IP address;
• Browser type and version;
• Device information;
• Operating system;
• Domain/server information;
• Pages visited;
• Date and time of access;
• Website usage and interaction information; and
• Other technical information associated with your interaction with the Website.

Such information may be used to operate, maintain, secure and improve the Website.

2.2 Personal Information

Depending on the services or features you use, we may collect information that identifies or may reasonably be associated with you.

This may include:

• Name;
• Email address;
• Telephone/mobile number;
• Billing or shipping address;
• Account/login information;
• Artist profile information;
• Artwork-related information;
• Order and transaction information;
• Communications sent to us; and
• Other information that you voluntarily provide to us.

We only request information that is reasonably necessary for providing our services and operating the Website.

2.3 Information Provided Through Communication

If you contact Swasti Canvas by email, telephone, contact form or other communication method, we may retain the information contained in that communication for the purpose of responding to your enquiry, providing support, maintaining records and improving our services.

3. USE OF INFORMATION

Swasti Canvas may use collected information for purposes including:

1. Creating and managing user accounts;
2. Providing access to our services;
3. Processing artwork submissions and listings;
4. Processing and fulfilling orders;
5. Communicating with artists and buyers;
6. Providing customer support;
7. Processing payments and related transactions through applicable service providers;
8. Shipping and delivery of purchased artwork;
9. Improving our Website, services and user experience;
10. Preventing fraud, misuse and unauthorized activity;
11. Maintaining Website security;
12. Conducting internal analysis and business operations;
13. Sending service-related communications;
14. Sending promotional communications where permitted and/or where the user has provided appropriate consent; and
15. Complying with applicable legal and regulatory requirements.

4. COOKIES AND SIMILAR TECHNOLOGIES

Swasti Canvas may use cookies and similar technologies on certain pages of the Website.

Cookies are small data files stored on a user's device that may help us:

• Maintain user sessions;
• Remember preferences;
• Improve Website functionality;
• Understand Website usage;
• Analyse traffic and performance;
• Improve security; and
• Measure the effectiveness of promotional activities.

Some cookies may be temporary and may be deleted when you close your browser.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features of the Website.

Third-party services used on the Website may also use their own cookies or similar technologies. Their use of such technologies will be governed by their respective privacy policies.

5. DISCLOSURE OF PERSONAL INFORMATION

Swasti Canvas does not sell or rent users' personal information to third parties.

However, personal information may be shared where reasonably necessary for operating our business and providing our services.

This may include sharing information with:

• Employees and authorized personnel;
• Service providers and business partners;
• Payment processing providers;
• Shipping and logistics providers;
• Website hosting and technology providers;
• Professional advisers and consultants;
• Legal or regulatory authorities where required; and
• Other parties where disclosure is necessary to provide a service requested by the user.

We seek to ensure that information shared with service providers is handled appropriately and for legitimate purposes.

6. AGGREGATED AND NON-PERSONAL INFORMATION

Swasti Canvas may use information in aggregated or anonymized form so that individual users are not identified.

Such information may be used for purposes including:

• Website analytics;
• Understanding user preferences;
• Improving Website functionality;
• Business planning;
• Service improvement;
• Marketing analysis; and
• Measuring Website performance.

7. LEGAL DISCLOSURE

Swasti Canvas may disclose personal information where we reasonably believe that such disclosure is necessary to:

• Comply with applicable law, regulation, court order or legal process;
• Protect the rights, property or safety of Swasti Canvas;
• Protect the rights, property or safety of our users or other persons;
• Investigate fraud, misuse or security incidents;
• Enforce our Terms & Conditions or other agreements; or
• Respond to a lawful request from a competent authority.

8. CONFIDENTIALITY AND SECURITY

We take reasonable steps to maintain the confidentiality and security of personal information.

We may use appropriate technical and organizational measures to protect information from unauthorized access, alteration, disclosure or destruction.

However, no Internet-based system can be guaranteed to be completely secure.

Users should therefore exercise appropriate care when sharing information online and should keep their account credentials confidential.

If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate and respond to the incident and provide notifications where required by applicable law.

9. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, applications, payment services, shipping services or other external platforms.

Swasti Canvas does not control the privacy practices of such third parties.

Once you leave the Swasti Canvas Website or interact with a third-party service, your information may be governed by that third party's privacy policy and terms.

We recommend that users review the privacy policies of third-party websites and services before providing personal information to them.

10. CHILDREN'S PRIVACY

Our Website and services are not intentionally designed to collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted by applicable law, we will take reasonable steps to address the situation in accordance with applicable legal requirements.

11. DATA RETENTION

Swasti Canvas may retain personal information for as long as reasonably necessary to:

• Provide our services;
• Maintain user and transaction records;
• Comply with legal and regulatory obligations;
• Resolve disputes;
• Enforce agreements; and
• Protect our legitimate business interests.

The applicable retention period may vary depending on the type of information and the purpose for which it was collected.

12. USER RIGHTS

Subject to applicable law, users may have rights relating to their personal information, which may include the right to:

• Request access to personal information held by us;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information where legally applicable;
• Withdraw consent where processing is based on consent;
• Raise concerns regarding the handling of personal information; and
• Exercise other rights available under applicable law.

Requests relating to personal information may be sent to:
Email: swasticanvas26@gmail.com

We may need to verify a request before taking action, where reasonably necessary to protect the security and privacy of users.

13. MARKETING COMMUNICATIONS

Where permitted by applicable law, Swasti Canvas may send users information about new artwork, services, offers, updates or other promotional communications.

Users may request to stop receiving promotional communications by following the unsubscribe instructions included in such communications or by contacting us at: swasticanvas26@gmail.com

Service-related communications, such as order confirmations, account notifications and important Website updates, may still be sent where necessary.

14. CHANGES TO THIS PRIVACY POLICY

Swasti Canvas may update, modify or amend this Privacy Policy from time to time.

Any updated version may be published on this page with a revised Effective Date.

Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is handled.

Your continued use of the Website after an updated Privacy Policy becomes effective may constitute acceptance of the revised policy, to the extent permitted by applicable law.

15. LIMITATION OF LIABILITY

While Swasti Canvas takes reasonable measures to protect personal information, we do not guarantee that the Website or transmission of information over the Internet will always be completely secure, uninterrupted or free from unauthorized access.

To the maximum extent permitted by applicable law, Swasti Canvas shall not be responsible for security incidents arising solely from circumstances beyond our reasonable control, including unauthorized acts of third parties or failures of external networks and services.

Nothing in this Privacy Policy is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

16. CONTACT US

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable law.